Online
Course
Catalog
All
Employees
Accounting
and
Finance
Compliance
and
Regulation
Customer
Service
Financial
Products
Human
Resources
International
Finance
Lending:
Business
Lending:
Consumer
Lending:
Real
Estate
Management
and Supervision
Marketing
and
Sales
Oral Communication Skills
Course Objectives:
Describe the importance of communication in business
Discuss the
importance of audience analysis and listening
skills
Explain the
process of creating formal presentations
Show how to
control anxiety
Target Audience: All staff of financial organizations.
Study time: 1.5 hour
Author:
Digital University staff
© 2007 Digital University, Inc., all rights reserved