Collection Practices and Loan Workouts

Course Objectives:

Describe the primary practices of effective loan collection
Explain the role of the Fair Debt Collection Practices Act
Explain and illustrate effective collection techniques
especially collection letters and phone calls
Describe repossession and foreclosure
Explain the process of mortgage loan workout
Describe the types of bankruptcies and explain how they
affect the foreclosure process

Target Audience: All personnel involved loan collection.
Study time: 2.0 hours

Author:
Digital University staff

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